Information received by the City online (to include through postings and comments on the City’s website and social media accounts) is a public record and may be subject to disclosure under the provisions of the California Public Records Act (Government Code § 6250 et seq.). The California Public Records Act applies to information processed, sent, and stored on the Internet.

Confidential and personal information should not be posted on City sites or social media accounts. Users should have no expectation of privacy on a City website or social media site. 

While the City of Upland may track overall site traffic, it does not collect individual user details unless a user voluntarily submits such information. 

Text messaging opt-in data, consent and related collected personal information will not be shared with or sold to any third parties, unless required by law.

If at any time a user believes that the City of Upland's Website is not protecting his or her privacy to the extent it should, the person should the IT Division at (909) 931-4100, who will attempt to assess and, if necessary, correct the problem.